“Have You Heard What People Are Saying About You??”
New eBook Reveals How to Rescue Your Reputation With "Word-of-Mouth" Marketing
Word-of-Mouth Marketing Can Make or Break Your Business
Are Bad Reviews Killing Your Reputation?
- 92% of users read online reviews before selecting a business. (eTelling Group)
- 74% of users say they will not select a business with a poor reputation. (Harris Interactive)
- Just one "star" increase in ratings will typically result in a 5-9% increase in revenues. (Harvard Business Review)